draft-for-review
Can I buy this today? Not yet. BlueMirror launches in the first half of 2027, starting in Los Angeles County, in English and Spanish. The waitlist gets you first access and a founding-family rate. We would rather tell you the honest date than sell you a promise.
Is this a camera? A pendant? Something she has to wear? No, no, and no. There are no cameras, no wearables, and no sensors required. BlueMirror is a service she talks to and that works on her behalf, not equipment that watches her.
What if my mother doesn’t want it? Then it doesn’t happen. The service only works with her participation and consent, and we built it that way on purpose. What we can tell you: it was designed to be something she’d want, an assistant that answers to her, not something done to her. Many families find that distinction changes the conversation.
I’d be paying. What do I get to see? Whatever she decides you get to see. You’ll know the service is active and working; the details of her life stay under her control. Paying buys her the service and buys you peace of mind. It does not buy surveillance. If that’s a dealbreaker, we’re genuinely not the right product.
Does it replace her aide / her nurse / me? No. It replaces the coordination burden: the calls, the tracking, the follow-ups, the reminding. The humans in her life keep doing what only humans can do, with the logistics finally handled.
Is it medical? Will it give her health advice? No. It never diagnoses, never treats, never adjusts medications. It keeps her health logistics running (refills, appointments, questions written down for the doctor) and routes anything clinical to actual clinicians.
What happens in an emergency? People decide, not software. If something seems wrong (say, she misses her usual check-in) the service reaches her first, then the family circle she chose, then licensed human help. At launch it will not call 911 on its own; we believe that judgment belongs to humans.
What happens to her information? It belongs to her, it’s kept in separate compartments, it’s never sold, and everything the service does is recorded and reviewable. The full commitments are on the privacy page.
How much will it cost? We’ll publish the price when we launch and honestly know it; we’re testing it with real families rather than guessing. Our promise on how we price, including what we’ll never do, is on the pricing page.
She doesn’t use technology. Will this work for her? It’s designed for people who never want to “learn an app.” Conversation is the interface. If she can have a phone call, she can use BlueMirror.
What languages? English and Spanish at launch, as equals, not English with a translated menu. More languages follow.
Who’s behind this? A team from healthcare’s hardest markets, building in public. About us, and the published thinking behind the company.